PRIVACY POLICY
Privacy Policy
Last updated: 17/03/2026
This Privacy and Cookie Policy relates to the website www.therealcure.co.uk that is owned and operated by THE REAL CURE CHARCUTERIE LTD, hereafter referred to as “The Website Owner”.
1. Introduction
Data protection is of a particularly high priority for the management of The Website Owner.
The use of the Internet pages of The Website Owner is possible without any indication of personal data; however, if a data subject wants to use special services via our website (such as placing an order or subscribing to our newsletter), processing of personal data may become necessary.
Where the processing of personal data is required and there is no statutory basis for such processing, we generally obtain consent from the data subject.
2. Name and Address of the Controller
Controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws:
THE REAL CURE CHARCUTERIE LTD Hartgrove Farm Hartgrove Dorset SP7 0JY United Kingdom
3. Data Protection Officer
Lucy Smart (Data Protection Officer)
Any data subject may, at any time, contact our Data Protection Officer directly with any questions or suggestions concerning data protection.
4. Definitions
This Privacy Policy is based on the terminology used in the General Data Protection Regulation (GDPR).
Key definitions include:
- Personal data – any information relating to an identified or identifiable natural person
- Data subject – the individual whose personal data is processed
- Processing – any operation performed on personal data
- Controller – the entity determining how and why data is processed
- Processor – a third party processing data on behalf of the controller
- Consent – freely given, informed agreement to data processing
5. Collection of General Data and Information
The website of The Website Owner collects general data and information when accessed.
This may include:
- Browser type and version
- Operating system
- Referring website
- Pages visited
- Date and time of access
- IP address
- Internet service provider
This data is stored in server log files and is used to:
- Ensure website functionality
- Optimise content and performance
- Maintain security and prevent cyber-attacks
This data is not used to draw conclusions about the data subject.
6. Use of Shopify and Ecommerce Data
Our website is powered by Shopify, which processes personal data necessary to operate an online store.
This may include:
- Name, billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via payment providers)
- Order history
This data is used to:
- Process and fulfil orders
- Manage customer accounts
- Provide customer support
7. Newsletter and Marketing Communications
If you subscribe to our newsletter, we may collect your email address and track engagement using tracking pixels.
This allows us to:
- Analyse whether emails are opened
- Track links clicked
- Improve future communications
You can unsubscribe at any time using the link in our emails. Upon withdrawal, your data will be deleted.
8. Contact via Website
If you contact us via email or contact forms, the personal data you provide will be stored for the purpose of processing your enquiry.
This data will not be shared with third parties.
9. Comments and User Content
If you leave comments on blog posts:
- Your comment and chosen username may be published
- The date and time will be stored
- Your IP address may be logged for security purposes
10. Third-Party Services and Tracking
Facebook (Meta)
We may use Facebook components (such as the Meta Pixel). Facebook may collect data about your visit and associate it with your account.
More info: https://facebook.com/about/privacy/
Google Analytics
We use Google Analytics with anonymisation to understand website usage.
Google may collect:
- IP address (anonymised)
- Pages visited
- Time on site
You can opt out: https://tools.google.com/dlpage/gaoptout
Google Ads
We use Google Ads and conversion tracking to measure advertising performance.
This may involve cookies that:
- Track visits from ads
- Measure conversions
More info: https://www.google.com/privacy
Twitter (X)
If Twitter components are used, Twitter may collect data about your visit if logged in.
More info: https://twitter.com/privacy
11. Legal Basis for Processing
We process personal data under the following legal bases:
- Consent (Art. 6(1)(a)) – e.g. newsletter subscriptions
- Contract (Art. 6(1)(b)) – processing orders
- Legal obligation (Art. 6(1)(c)) – tax and accounting
- Legitimate interests (Art. 6(1)(f)) – improving our services and marketing
12. Legitimate Interests
Our legitimate interests include:
- Operating and improving our business
- Enhancing user experience
- Ensuring website security
13. Data Retention
Personal data is stored only as long as necessary to fulfil its purpose or as required by law.
Once no longer required, data is deleted or anonymised.
14. Your Rights (GDPR)
You have the right to:
- Confirmation of data processing
- Access your personal data
- Rectification of inaccurate data
- Erasure (“right to be forgotten”)
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
15. Security of Data
We implement technical and organisational measures to protect your data.
However, internet transmissions may have security gaps, and absolute protection cannot be guaranteed.
16. Provision of Personal Data
Providing personal data may be:
- Required by law
- Necessary for a contract (e.g. placing an order)
Failure to provide required data may result in inability to fulfil a contract.
17. Automated Decision-Making
As a responsible company, we do not use automated decision-making or profiling.
18. Data Transfers
Some third-party services (e.g. Google, Meta) may transfer data outside the UK/EEA.
Where this occurs, appropriate safeguards are applied.
19. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.
20. Contact
The Real Cure Charcuterie Ltd Email: info@therealcure.co.uk Website: www.therealcure.co.uk